Many firms talk about talent management, but few deal systematically with a basic fact: average annual turnover in sales is 25 to 30%. This means that the equivalent of the entire sales organization must be hired and trained every four years or so, and that’s expensive.Consider these stats. Direct replacement costs for a telesales employee...Read More

In today’s marketplace sales talents and skills are hopelessly lost unless professionals can find a way to truly connect with clients. With every client interaction, the desire of the sales professional should be to not only have clients listen and remember what they have to say, but ultimately to have clients move forward to take...Read More